Application Mgmt, Sr

6754BR
Information Technology
Mc Lean, VA
March 17, 2017

Position Overview

The Application Management, Senior position is within the Single Family Architecture and Platform’s Group of the IT Division at Freddie Mac. This is an opportunity to join a fast paced team that interacts with all areas of Freddie Mac’s business and provides excellent experience and knowledge across the IT spectrum. This team is responsible for Level 2 Production support of all of Freddie Mac’s applications. The team is made up of talented individuals who thrive in a challenging work environment and enjoy utilizing their problem-solving skills. The Application Management, Senior role will provide experienced daily support and participate in project rollouts, and provide guidance and oversight to team members.

This shift will cover Tuesday through Saturday from 5:30pm – 2:00am ET

Responsibilities:

*Provide L2 Production Support for applications from all internal business lines.
* Provide solutions to technical issues.
* Employ extensive professional experience and creativity to resolve complex technical problems.
* Serve as a champion for change
* Drive for tactical outcome to increase development team’s efficiency and productivity
* Engage with the business users, application owners and other affected parties during problem resolution
* Document lessons learned, help maintain knowledge database
* Coordinate end to end Application On Boarding to production and Release Management Coordination.
* Ability to positively adapt to rapidly growing and changing environment, while working under pressure
* Train team members and increase capabilities of development team. Mentor other team members on best practices and past experiences
* Potential for 24×7 on-call rotation coverage to all supported applications
* Must be flexible for shift rotation for the following
o Sunday
 11:00am – 7:00pm
 5:00pm – 1:00am
o Monday – Friday
 5:00am – 1:00pm
 11:00am – 7:00pm
 6:00pm – 2:00am
o Saturday
 5:00am – 1:00pm
 11:00am – 7:00pm
 3:00pm – 11:00pm

Qualifications

* 10 years of application development or support coupled with infrastructure experience
* 5 years of collective experience with databases (Sybase, DB2, SQL Server, Oracle) and security (firewall, AD, TAM, LDAP, certificate)
* Bachelor’s degree in Engineering, Computer Science, Information Technology, related field or equivalent work experience
* 5 years of hands on experience with scripting language: UNIX Shell, Perl
* 5 years of hands on experience on Reviewing/Approving and Execution of Application Business Processes.
* 5 years of Strong Experience in troubleshooting Unix, Networks, Firewall, Authentication, Security, DNS, BIGIP, etc. Issues on a day-to-day basis
* 5 years of Strong support skills in middleware technologies (WebLogic, Web Methods, Apache, Tomcat, MQ, IIS, etc.) in UNIX and/or Windows environment
* 5 years of hands on experience with job automation tools like Autosys or BladeLogic and monitoring tools like SiteScope, Spectrum, etc.
* 5 years of Support Experience on Oracle Fusion Middleware Stack (SOA/OSB/BAM etc)
* 2 years of Support Experience on any Web Services Gateway Tool.
* 2 years of Experience on Log monitoring tools like LogLogic or Splunk.
* Sound Proficiency with Java based technologies
* Strong Knowledge of Java, JEE, JSF, JPA, JSP, Web Services, HTML, XML, JDBC, SQL, OOA and OOD Concepts
* Self-motivated

Preferred Skills

* Hands-on experience with Remedy or Service Now
* Incident Management and Problem Management
* Strong organizational skills and the ability to multitask; can set priorities and follow a timeline
* Strong decision making and problem solving skills and experience with project delivery
* Sound interpersonal and team working skills
* Knowledge of ITIL concepts

Closing Statement

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.

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