Single Family Sales Senior

Customer Service & Sales
McLean, VA
August 11, 2017
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Position Overview

This role is a sales opportunity within our Single Family, Sales & Relationship Management organization. It will be primarily responsible for business development and management of customer relationship(s) with a keen focus on leading activities that impact the customer experience, with the objective of increasing and sustaining customer satisfaction and market share.

***** The person hired may work from California, Washington (state), Oregon, or McLean, VA.

Responsibilities include:
* Communicate effectively and coordinate cross-functional resources to optimize achievement of potentially disparate objectives (market share, credit quality metrics, affordable housing, profitability etc.)
* Develop a deep understanding of the customers’ business models and strategies
* Develop and implement a Territory Plan to include meeting frequency standards, support team engagement and meetings with Freddie Mac Management (as appropriate)
* Comply with internal reporting requirements, sales processes and standards, and communication of results
* Develop and maintain strategic account plans for top customers
* Oversee and coordinate the management of the day to day projects and activities with the customer
* Lead, guide and direct the sales support team members to understand and address the customer needs and issues, establishing accountabilities and appropriate timelines for fulfillment
* Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends


* 7-10 years of relevant experience in the primary and secondary market
* Bachelor degree in Business Management, Finance, or related discipline or an equivalent combination of education and experience from which comparable knowledge and skills may be acquired
* Proven success in a consultative selling environment
* Demonstrated ability to develop and execute solutions to complex issues and transactions
* Understanding of the secondary mortgage market and technical competency related to economics of mortgage banking
* Willingness to travel on a regular basis as required

Preferred Skills

* Relevant post-graduate degree or training preferred
* Strong communication and organizational skills
* Ability to manage multiple efforts simultaneously
* Working knowledge of the capital markets and best execution

Closing Statement

Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.