Seeking a Business Analysis Manager to lead team with developing requirements, performing data analysis, and user acceptance testing for Oracle PeopleSoft and other Finance Division applications. The incumbent will coordinate with project teams across divisions and support incident and problem management processes to resolve application issues during financial close. Strong project management skills and an ability to effectively champion change are essential.
As a Business Analysis Manager you will manage a team responsible for work that falls into two primary categories:
Application Management Support (Production Support): * Support incident and problem management processes for production business applications * Engage with business users, application owners, team members and other stakeholders during incident resolution * Provide end user support * Maintain knowledge database articles * Development of training programs and materials for the user community
Implement Change (Change Management): * Manage change to production applications in a controlled process * Serve as a champion for change * Act as liaison between the business and technical support teams * Develop requirements, perform data analysis, and user acceptance testing
* Manage timelines, deliverables and budgets related to implementation of projects and initiatives * Prepare operating review deck to officer level application owners
* 8-10 years related experience and 2+ years management experience * Strong project management skills * Experience working with financial institution data * Experience working with Oracle PeopleSoft applications in an Application Management Support role * Demonstrated project management and change management execution experience (Waterfall, Agile) * Excellent oral and written communication skills * Experience implementing and assessing operational risk and internal control environments * Ability to work effectively with continuous change and competing priorities * Experience defining and documenting business processes and functions * Ability to develop effective relationships across the firm
Top 3 Personal Competencies to possess:
* Leadership – Set and execute upon a clear vision, strategy, and/or goals * Partnership – Build trust and strong partnerships through my own and my team’s actions * Drive for Execution – Be accountable for strong individual and team performance
* CFA, CPA, PMP or other professional certification * MBA or other advanced degree a plus
Today, Freddie Mac makes home possible for one in four home borrowers and is one of the largest sources of financing for multifamily housing. Join our smart, creative and dedicated team and you’ll do important work for the housing finance system and make a difference in the lives of others. Freddie Mac is an equal opportunity and top diversity employer. EOE, M/F/D/V.